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Where can I make a police report? |
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Where can I change my home address? |
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You may visit:
Nanyang Extended Police Post
60 Jurong West Street 91 Singapore 649040
Tel : 1800-791 9999 Fax : 6792 6554
Operating hours from Monday to Sunday : 12.30pm - 10.00pm
Nanyang Neighbourhood Police Centre
Co-located with Jurong Police Divisional HQ
No. 2 Jurong West Avenue 5 Singapore 649482
Tel : 1800-7929 999 Fax : 6791 2972 |
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The ceiling in my house is leaking. Who should I inform? |
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My block faces a high rise littering issue. Who should I inform? |
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You may dial Housing Development Board's (HDB) toll-free Branch Office Service Line (1800-2255432).
Operating hours on Weekdays : 8:00am - 5:00pm.
The line is closed on Saturdays, Sundays and Public Holidays.
If you need to visit the branch office, you may visit
Jurong West Branch Office
Block 518A Jurong West Street 52
Singapore 641518
Fax: 6854 3230
| Operating hours are as follows : |
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8:00am - 5.00pm |
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8:00am - 1:00pm |
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I want to make a void deck/ multi-purpose hall booking for a private function. Who can I approach?
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The lightings at the multi-storey car park/ along my corridor/ void deck/ lift lobby are faulty. Who can I look for?
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Which agency should I inform with regards to potholes on the road pavement/ walkways? |
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You may dial Hong Kah Town Council (HKTC) Branch Office Service Line 67915755.
If you need to visit the branch office, you may visit
Nanyang Branch
Block 952 Jurong West Street 91
#01-725
Singapore 640952
Fax: 6791 7372
| Operating hours are as follows : |
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8:00am - 5.30pm |
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8:00am - 12.30pm |
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Which authority can I speak to with regards to matters pertaining driving licences, speed cameras and illegal parking? |
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These matters are under the care of the Traffic Police. You may contact them at:
10 Ubi Avenue 3
Singapore 408865
Tel: 6547 0000 Fax: 6547 4900 |
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| Assistance Programmes |
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Where can I seek financial help? |
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All Nanyang Residents may seek assistance at the Meet-the-People (MPS) Session held at Block 953 Jurong West Street 91, #01-603, every Monday, at 8.00pm. |
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Where can I get free legal clinic service? |
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All Nanyang Residents may seek assistance at our legal clinic held at Nanyang Community Club Conference Room, 60 Jurong West Street 91, on first Saturday of the month, from 3.00pm to 5.00pm. |
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I am looking for a job. Where can I go? |
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You may visit the South West CDC service centre located at:
The JTC Summit
8 Jurong Town Hall Road, #03-11
Singapore 609434
Tel: 6316 1616 Fax: 6316 7251 |
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Where can I seek help on family problems? |
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Who can I approach for counselling services on parenting, marital and family relationships, and developmental difficulties experienced by children and teenagers such as peer pressure? |
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You may contact:
Whispering Hearts Family Service Centre
Blk 646 Jurong West Street 61
#01-142
Singapore 640646
Tel: 6795 1008 Fax: 6795 8970
| Operating hours are as follows : |
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9.00am to 6.00pm |
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9.00am to 9.00pm |
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9.00am to 1.00pm |
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Closed |
You may contact Lakeside Family Centre at:
Jurong West Centre
Block 516 Jurong West Street 52
#01-73
Singapore 640516
Tel: 6567 1908 Fax: 6565 6435
Operating hours from Monday to Friday : 9.00am to 5.30pm |
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| Traffic |
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The traffic light/ public street light is faulty. Who should I inform? |
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You may call the Land Transport Authority (LTA) customer service hotline at 1800-CALL LTA (1800-2255 582) or (65) 6225 5582 (if you are calling from overseas) |
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| Others |
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How can I report on mosquito breeding/ dirty toilets/ littering/ smoky vehicle/ unhygienic food handling/ smoking offence?
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You may send a quick feedback through SMS (only for local mobile services). Simply follow the format below and send it to 74688 (SGOVT):
[Service Code] space [Feedback] space [Name (optional)]
If you have any enquiries, you may wish to contact National Environment Agency (NEA) Call Centre Hotline 1800-CALL NEA (1800-2255 632).
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Mosquito breeding
Dirty toilets
Littering
Smoky vehicle
Unhygienic food handling
Smoking offence |
[Mosquito] or [Dengue] or [NEA]
[Toilet] or [Toilets] or [NEA]
[Litter] or [NEA]
[Smokyvehicle] or [NEA]
[food] or [NEA]
[smoking] or [NEA] |
For instance, write the following sms to report on mosquito breeding:
Dengue Notice a pool of water at the void deck of blk 123, Serangoon Road.
It has been there for more than 5 days. Peter Tan
An acknowledgement will be sent to you (via SMS) once NEA received your feedback.
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How can I register for a CC course or activity? |
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How can I book a CC facility such as the badminton court? |
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Where can I find out more on CC courses, activities and interest groups? |
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You may visit our community club (CC) at
Nanyang CC
60 Jurong West Street 91
Singapore 649040
Tel: 6791 0395 Fax: 6791 5230
Operating hours from Monday to Sunday : 9.00am to 10.00pm
CC is closed on all Public Holidays
or visit our website at http://www.nanyangcc.org.sg |
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What is the Passion Card? |
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The PAssion Card is a membership card for PA grassroots leaders (GRLs) and members of the Community Clubs/Water-Ventures. It serves the unique purpose of connecting you with your community by offering you a host of exciting and wholesome activities. Holders of the PAssion Card are also entitled to discounts off courses and activities at Community Clubs/Water-Ventures. For more information, please visit www.passioncard.com.sg |
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Where can I find volunteering opportunities? |
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How do I become a PA Grassroots Volunteer/ Leader? |
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You may approach the staff at any community club or fill up the online registration form at http://volunteer.pa.gov.sg |
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What does a community club do? |
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A community club offers a range of courses, activities and interest groups for residents to participate. It is a common hub for people to come together, take ownership, and do their part to contribute to the community's well-being.
A community club also allows booking of facilities such as a mini-theatre, multi-purpose hall, classrooms, etc.
It is mainly made up of Grassroots Organisations (GROs)2 who took up the responsibility to serve their residents. They connect the people and the government for consultation and feedback. These relationships promote racial harmony and social cohesion, and ensure a united and resilient Singapore.
1GRLs - a GRL is a volunteer who becomes a committee member of a GRO
2GROs - a GRO consists of a group of committee members
http://www.pa.gov.sg/1148093110402/1148970724032.html |
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